Ketolac Eye Drop

At Yuvi impex, we are committed to providing you with fast, reliable, and convenient delivery options for all your pharmaceutical and healthcare needs. Please review our shipping policy to understand our shipping processes, rates, and timelines.

Shipping Methods and Rates

1. Standard Shipping:

• Delivery Time: 3-7 business days
• Cost: [Specify flat rate or provide range based on order value/weight]

2. Expedited Shipping:

• Delivery Time: 2-3 business days
• Cost: [Specify flat rate or provide range based on order value/weight]

3. Overnight Shipping:

• Delivery Time: 1 business day
• Cost: [Specify flat rate or provide range based on order value/weight]

4. Free Shipping:

• Eligibility: Orders over [specify amount]
• Delivery Time: 3-7 business days
• Cost: Free

Order Processing

1. Processing Time:

• Orders are processed within 1-2 business days. Orders placed after 2 PM [time zone] will be processed the next business day.
• Please note that orders are not processed or shipped on weekends or holidays.

2. Order Confirmation:

• You will receive an email confirmation once your order has been placed and another email with tracking information once your order has been shipped.

Shipping Restrictions

1. Delivery Locations:

• We ship to addresses within [specify countries or regions, e.g., the United States, Canada, etc.].
• We do not ship to P.O. boxes or APO/FPO addresses.

2. Hazardous Materials:

• Certain items, such as flammable liquids or hazardous materials, may have restrictions and cannot be shipped via standard shipping methods. If your order includes such items, we will contact you with alternative shipping options.

Tracking Your Order

1. Tracking Information:

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
• If you do not receive a tracking number, please contact our Customer Service team at [customer service email/phone number].

Delayed or Lost Orders

1. Delays:

• While we strive to ensure timely delivery, there may be occasions when delays occur due to factors beyond our control, such as weather conditions, carrier delays, or high order volumes during peak seasons.

2. Lost Orders:

• If your order is delayed or lost, please contact our Customer Service team at [customer service email/phone number]. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

International Shipping

1. Availability:

• We offer international shipping to select countries. Please check our website or contact our Customer Service team to confirm if we ship to your location.

2. Customs and Duties:

• International orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Address :- 256, Leonard Square, Near Apple Square, Yogi Chowk Surat, Gujarat, india - 395006
Email :- info.yuviimpex@gmail.com
Phone :- +91 97262 47454  /  +91 92655 96956

We are dedicated to providing you with the best possible service and ensuring your orders are delivered promptly and efficiently. Thank you for choosing Yuvi Impex.